TERMS AND CONDITIONS

Last updated: April 25, 2024

AGREEMENT TO OUR LEGAL TERMS

We are The Client Formula LTD, trading as The Client Formula ('Company', 'we', 'us', or 'our'), a company registered in the United Kingdom under company number 15672102, located at 24-26 Arcadia Avenue, London N3 2JU, United Kingdom.

We operate the website [https://www.theclientformula.com/](https://www.theclientformula.com/) (the 'Site') and provide related products and services (collectively, the 'Services'). You can contact us by phone at +44 7360 276616, email at support@theclientformula.com, or by mail at the mentioned address : 24-26 Arcadia Avenue, London N3 2JU, United Kingdom.

These Legal Terms constitute a legally binding agreement between you (whether personally or on behalf of an entity) ('you') and The Client Formula LTD regarding your access to and use of the Services. By accessing the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES, AND YOU MUST DISCONTINUE USE IMMEDIATELY.**

Supplemental terms and conditions or documents posted on the Services from time to time are hereby incorporated herein by reference. We reserve the right, at our sole discretion, to make changes or modifications to these Legal Terms. We will notify you of any changes by updating the 'Last updated' date of these Legal Terms. It is your responsibility to review these Legal Terms periodically for updates. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you download and save a copy of these Legal Terms for your records.

TABLE OF CONTENTS

1. OUR SERVICES

2. INTELLECTUAL PROPERTY RIGHTS

3. USER REPRESENTATIONS

4. PURCHASES AND PAYMENT

5. SOFTWARE

6. PROHIBITED ACTIVITIES

7. USER GENERATED CONTRIBUTIONS

8. CONTRIBUTION LICENSE

9. GUIDELINES FOR REVIEWS

10. THIRD-PARTY WEBSITES AND CONTENT

11. SERVICES MANAGEMENT

12. PRIVACY POLICY

13. TERM AND TERMINATION

14. MODIFICATIONS AND INTERRUPTIONS

15. GOVERNING LAW

16. DISPUTE RESOLUTION

17. CORRECTIONS

18. DISCLAIMER

19. LIMITATIONS OF LIABILITY

20. INDEMNIFICATION

21. USER DATA

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

23. SMS TEXT MESSAGING

24. CALIFORNIA USERS AND RESIDENTS

25. MISCELLANEOUS

26. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property: We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks'). Our Content and Marks are protected by copyright inserand trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. The Content and Marks are provided in or through the Services 'AS IS' for your internal business purpose only.

Your Use of Our Service: Subject to your compliance with these Legal Terms, including the 'PROHIBITED ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable license to:

- Access the Services; and

- Download or print a copy of any portion of the Content to which you have properly gained access, solely for your internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@theclientformula.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your Submissions: Please review this section and the 'PROHIBITED ACTIVITIES' section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

- Confirm that you have read and agree with our 'PROHIBITED ACTIVITIES' and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;

- To the extent permissible by applicable law, waive any and all moral rights to any such Submission;

- Warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and

- Warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

- You have the legal capacity and you agree to comply with these Legal Terms;

- You are not a minor in the jurisdiction in which you reside;

- You will not access the Services through automated or non-human means, whether through a bot, script or otherwise;

- You will not use the Services for any illegal or unauthorized purpose; and

- Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. PURCHASES AND PAYMENT

We accept the following forms of payment:

- Visa

- Mastercard

- American Express

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in GBP ( British Pound Sterling)

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

5. SOFTWARE

We may include software for use in connection with our Services. If such software is accompanied by an end-user license agreement ('EULA'), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to

 you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms. Any software and any related documentation are provided 'AS IS' without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risks arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.

6. PROHIBITED ACTIVITIES

- Purpose Limitation: Users must use the services only for the intended purpose.

- Data Retrieval: Users must not systematically retrieve data without permission.

- **Fraud and Misleading Behavior:** Users must not trick, defraud, or mislead the platform or other users.

- Harmful Conduct: Users must not disparage or harm the platform or others.

- Illegal or Improper Us Users must comply with applicable laws and regulations.

- Unethical Practices: Users must not engage in unauthorized framing, upload viruses, engage in automated activities, or engage in other prohibited behaviors.

7. USER GENERATED CONTRIBUTIONS

- Users can submit content but must ensure it complies with various guidelines.

- Contributions should not infringe on rights, be false or misleading, contain offensive or illegal content, violate privacy rights, or violate any laws or regulations.

- Users are solely responsible for their contributions and agree to indemnify the platform against any legal actions related to their contributions.

8. CONTRIBUTION LICENSE

- The platform may use and share user feedback without compensation.

- Users retain ownership of their contributions, and the platform is not liable for their content.

9. GUIDELINES FOR REVIEWS

- Reviews must be based on firsthand experience and comply with specific criteria.

- Offensive, false, misleading, or soliciting reviews are prohibited.

- The platform reserves the right to accept, reject, or remove reviews at its discretion.

10. THIRD-PARTY WEBSITES AND CONTENT

- The platform may contain links to third-party websites and content.

- Users access third-party content at their own risk, and the platform is not responsible for its accuracy, content, or privacy practices.

- Users are advised to review the terms and policies of third-party websites.

- Purchases made through third-party websites are between the user and the third party, and the platform assumes no responsibility for such transactions.

11. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations

of these Legal Terms; (2) take appropriate legal action against anyone who, in our

sole discretion, violates the law or these Legal Terms, including without limitation,

reporting such user to law enforcement authorities; (3) in our sole discretion and

without limitation, refuse, restrict access to, limit the availability of, or disable (to the

extent technologically feasible) any of your Contributions or any portion thereof; (4) in

our sole discretion and without limitation, notice, or liability, to remove from the

Services or otherwise disable all files and content that are excessive in size or are in

any way burdensome to our systems; and (5) otherwise manage the Services in a

manner designed to protect our rights and property and to facilitate the proper

functioning of the Services.

12. PRIVACY POLICY

We care about data privacy and security. By using the Services, you agree to be

bound by our Privacy Policy posted on the Services, which is incorporated into these

Legal Terms. Please be advised the Services are hosted in the United States. If you

access the Services from any other region of the world with laws or other

requirements governing personal data collection, use, or disclosure that differ from

applicable laws in the United States, then through your continued use of the

Services, you are transferring your data to the United States, and you expressly

consent to have your data transferred to and processed in the United States.

13. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE

RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE

OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING

BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR

FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY

REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL

TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE

YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT

OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN

OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from

registering and creating a new account under your name, a fake or borrowed name,

or the name of any third party, even if you may be acting on behalf of the third party.

In addition to terminating or suspending your account, we reserve the right to take

appropriate legal action, including without limitation pursuing civil, criminal, and

injunctive redress.

14. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any

time or for any reason at our sole discretion without notice. However, we have no

obligation to update any information on our Services. We will not be liable to you or

any third party for any modification, price change, suspension, or discontinuance of

the Services.

We cannot guarantee the Services will be available at all times. We may experience

hardware, software, or other problems or need to perform maintenance related to the

Services, resulting in interruptions, delays, or errors. We reserve the right to change,

revise, update, suspend, discontinue, or otherwise modify the Services at any time or

for any reason without notice to you. You agree that we have no liability whatsoever

for any loss, damage, or inconvenience caused by your inability to access or use the

Services during any downtime or discontinuance of the Services. Nothing in these

Legal Terms will be construed to obligate us to maintain and support the Services or

to supply any corrections, updates, or releases in connection therewith.

15. GOVERNING LAW

These Legal Terms are governed by and interpreted following the laws of the United

Kingdom, and the use of the United Nations Convention of Contracts for the

International Sales of Goods is expressly excluded. If your habitual residence is in

the EU, and you are a consumer, you additionally possess the protection provided to

you by obligatory provisions of the law in your country to residence. The Client

Formula LTD and yourself both agree to submit to the non-exclusive jurisdiction of

the courts of United Kingdom, which means that you may make a claim to defend your

consumer protection rights in regards to these Legal Terms in the United Kingdom, or in the EU country in which you reside.

16. DISPUTE RESOLUTION

Binding Arbitration

Any dispute arising from the relationships between the Parties to these Legal Terms

shall be determined by one arbitrator who will be chosen in accordance with the

Arbitration and Internal Rules of the European Court of Arbitration being part of the

European Centre of Arbitration having its seat in Strasbourg, and which are in force

at the time the application for arbitration is filed, and of which adoption of this clause

constitutes acceptance. The seat of arbitration shall be London, United Kingdom. The

language of the proceedings shall be English. Applicable rules of substantive law

shall be the law of the United Kingdom.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the

Parties individually. To the full extent permitted by law, (a) no arbitration shall be

joined with any other proceeding; (b) there is no right or authority for any Dispute to

be arbitrated on a class-action basis or to utilise class action procedures; and (c)

there is no right or authority for any Dispute to be brought in a purported

representative capacity on behalf of the general public or any other persons.

Exceptions to Arbitration

The Parties agree that the following Disputes are not subject to the above provisions

concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or

concerning the validity of, any of the intellectual property rights of a Party; (b) any

Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or

unauthorised use; and (c) any claim for injunctive relief. If this provision is found to be

illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling

within that portion of this provision found to be illegal or unenforceable and such

Dispute shall be decided by a court of competent jurisdiction within the courts listed

for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of

that court.

17. CORRECTIONS

There may be information on the Services that contains typographical errors,

inaccuracies, or omissions, including descriptions, pricing, availability, and various

other information. We reserve the right to correct any errors, inaccuracies, or

omissions and to change or update the information on the Services at any time,

without prior notice.

18. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU

AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO

THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES,

EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE

THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT

THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE

CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE

SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR

ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND

MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE

WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE

SERVICES, (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE

SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR

FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR

CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS,

VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO

OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS

OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR

DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY

CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA

THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME

RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR

OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED

WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY

BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN

ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN

YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS

WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM

OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGEMENT AND

EXERCISE CAUTION WHERE APPROPRIATE.

19. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE

LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT,

CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE

DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR

OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE

HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN,

OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS

OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE

AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD

PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND

INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED

WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF

THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR

LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL

RIGHTS.

20. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries,

affiliates, and all of our respective officers, agents, partners, and employees, from

and against any loss, damage, liability, claim, or demand, including reasonable

attorneys’ fees and expenses, made by any third party due to or arising out of: (1)

use of the Services; (2) breach of these Legal Terms; (3) any breach of your

representations and warranties set forth in these Legal Terms; (4) your violation of

the rights of a third party, including but not limited to intellectual property rights; or (5)

any overt harmful act toward any other user of the Services with whom you

connected via the Services. Notwithstanding the foregoing, we reserve the right, at

your expense, to assume the exclusive defence and control of any matter for which

you are required to indemnify us, and you agree to cooperate, at your expense, with

our defence of such claims. We will use reasonable efforts to notify you of any such

claim, action, or proceeding which is subject to this indemnification upon becoming

aware of it.

21. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of

managing the performance of the Services, as well as data relating to your use of the

Services. Although we perform regular routine backups of data, you are solely

responsible for all data that you transmit or that relates to any activity you have

undertaken using the Services. You agree that we shall have no liability to you for

any loss or corruption of any such data, and you hereby waive any right of action

against us arising from any such loss or corruption of such data.

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS,

AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute

electronic communications. You consent to receive electronic communications, and

you agree that all agreements, notices, disclosures, and other communications we

provide to you electronically, via email and on the Services, satisfy any legal

requirement that such communication be in writing. YOU HEREBY AGREE TO THE

USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER

RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND

RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE

SERVICES. You hereby waive any rights or requirements under any statutes,

regulations, rules, ordinances, or other laws in any jurisdiction which require an

original signature or delivery or retention of non-electronic records, or to payments or

the granting of credits by any means other than electronic means.

23. SMS TEXT MESSAGING

Opting Out

If at any time you wish to stop receiving SMS messages from us, simply reply to the

text with "STOP.” You may receive an SMS message confirming your opt out.

Message and Data Rates

Please be aware that message and data rates may apply to any SMS messages sent

or received. The rates are determined by your carrier and the specifics of your mobile

plan.

Support

If you have any questions or need assistance regarding our SMS communications,

please email us at support@theclientformula.com or call at +447360276616.

24. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint

Assistance Unit of the Division of Consumer Services of the California Department of

Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento,

California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

25. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on

 the Services

or in respect to the Services constitute the entire agreement and understanding

between you and us. Our failure to exercise or enforce any right or provision of these

Legal Terms shall not operate as a waiver of such right or provision. These Legal

Terms operate to the fullest extent permissible by law. We may assign any or all of

our rights and obligations to others at any time. We shall not be responsible or liable

for any loss, damage, delay, or failure to act caused by any cause beyond our

reasonable control. If any provision or part of a provision of these Legal Terms is

determined to be unlawful, void, or unenforceable, that provision or part of the

provision is deemed severable from these Legal Terms and does not affect the

validity and enforceability of any remaining provisions. There is no joint venture,

partnership, employment or agency relationship created between you and us as a

result of these Legal Terms or use of the Services. You agree that these Legal Terms

will not be construed against us by virtue of having drafted them. You hereby waive

any and all defences you may have based on the electronic form of these Legal

Terms and the lack of signing by the parties hereto to execute these Legal Terms.

26. REFUND POLICY

30-Day Refund Policy

We want you to be completely satisfied with your experience at The Client Formula. If for any reason you are not satisfied with your purchase, we offer a 30-day refund policy.

Eligibility Criteria:

- Refunds are applicable within 30 days from the date of purchase.

- The service must not have been substantially utilized or consumed.

- Requests for a refund must be made in writing via email to support@theclientformula.com.

- Refunds are not applicable to services that have been customized or tailored specifically to your business needs.

Refund Process:

1. Send an email to support@theclientformula.com within 30 days from the date of purchase, stating your reason for requesting a refund.

2. Our customer support team will review your request and assess your eligibility for a refund.

3. If your request meets the eligibility criteria, we will initiate the refund process.

4. Refunds will be issued to the original method of payment within [number of days] business days.

27. CONTACT US

In order to resolve a complaint regarding the Services or to receive further

information regarding use of the Services, please contact us at:

The Client Formula LTD

24-26, Arcadia Avenue Fin009/15027

London N3 2JU

United Kingdom

Phone: +447360276616

support@theclientformula.com

The Client Formula LTD, 24-26, Arcadia Avenue Fin009/15027, London, United Kingdom, N3 2JU

support@theclientformula.com

Have a question? Call or send us a text message: +447360276616

Disclaimer: The results mentioned on this website may vary based on factors within your business, including individual effort, business model, industry, and market conditions. While we aim to provide accurate information, we do not guarantee the effectiveness or success of our services in your specific business context. Your business's success depends on various internal and external variables beyond our control, such as your business strategy, operational efficiency, team dynamics, customer engagement practices, and the appeal of your offer to your target audience. Testimonials or case studies featured on this website are not indicative of future performance or results. By engaging with our services, you acknowledge that past performance is not necessarily indicative of future results, and that your business's success depends on numerous internal and external variables.

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